The increase in users of this mode of transportation in urban areas has led to a recent growth in requests related to this means of transport, as well as an increase in the variety of requests. The intelligent citizen service platform allows us to categorize these types of requests more efficiently and route them to the different departments that handle the incidents according to their type. Citizens can track the request in real time and will receive a response once it has been resolved, thus improving communication between the city council and citizens.
Among the most common requests are:
- Bicycles in poor condition
- Public bike stations in poor condition
- Request for an increase in public bike stations
- Request for an increase in bikes at public stations
- Abandoned bicycles
- Bicycle parking in poor condition
- Request for new bicycle parking.
The increase in bike lanes in municipalities to facilitate safe bicycle travel has led to a growth in requests in this area. The intelligent citizen service platform allows us to respond efficiently to these requests. At the same time, the person making the request can track the progress in real time and will receive a response once the request has been resolved. This improves communication between the city council and citizens.
Among the types of requests are:
- Bike lane in poor condition
- Unsafe bike lane
- Request to remove bike lane
- Request for a new bike lane
- Bike lane routes
Urban centers have various mobility restrictions associated with private vehicles. On the one hand, there are regulated parking zones, often known as "blue zones" or "timed zones." On the other hand, there are Low Emission Zones (LEZ) that restrict vehicle access to certain areas. In this regard, city councils also receive many requests, incidents, or complaints. Therefore, the intelligent citizen service platform NIRIS is a great help in managing them efficiently and providing some automatic responses. In this way, citizens can access more information and communication from the city council in a simple way, make requests, and track them in real time.
Citizens can use the platform to report and track issues related to municipal public transportation. From delays to unsafe conditions, automatic task assignment directs requests to the relevant departments. Real-time tracking provides citizens with up-to-date information on the resolution of issues, encouraging active participation in improving public transportation services. Users can submit suggestions and request improvements to public transportation routes and schedules through the platform. It enhances direct contact with residents and ensures that they receive responses to their requests.
The increase in users of this mode of transportation in urban areas has led to a recent growth in requests related to this means of transport, as well as an increase in the variety of requests. The intelligent citizen service platform allows us to categorize these types of requests more efficiently and route them to the different departments that handle the incidents according to their type. Citizens can track the request in real time and will receive a response once it has been resolved, thus improving communication between the city council and citizens.
Among the most common requests are:
- Bicycles in poor condition
- Public bike stations in poor condition
- Request for an increase in public bike stations
- Request for an increase in bikes at public stations
- Abandoned bicycles
- Bicycle parking in poor condition
- Request for new bicycle parking.
The increase in bike lanes in municipalities to facilitate safe bicycle travel has led to a growth in requests in this area. The intelligent citizen service platform allows us to respond efficiently to these requests. At the same time, the person making the request can track the progress in real time and will receive a response once the request has been resolved. This improves communication between the city council and citizens.
Among the types of requests are:
- Bike lane in poor condition
- Unsafe bike lane
- Request to remove bike lane
- Request for a new bike lane
- Bike lane routes
Urban centers have various mobility restrictions associated with private vehicles. On the one hand, there are regulated parking zones, often known as "blue zones" or "timed zones." On the other hand, there are Low Emission Zones (LEZ) that restrict vehicle access to certain areas. In this regard, city councils also receive many requests, incidents, or complaints. Therefore, the intelligent citizen service platform NIRIS is a great help in managing them efficiently and providing some automatic responses. In this way, citizens can access more information and communication from the city council in a simple way, make requests, and track them in real time.
Citizens can use the platform to report and track issues related to municipal public transportation. From delays to unsafe conditions, automatic task assignment directs requests to the relevant departments. Real-time tracking provides citizens with up-to-date information on the resolution of issues, encouraging active participation in improving public transportation services. Users can submit suggestions and request improvements to public transportation routes and schedules through the platform. It enhances direct contact with residents and ensures that they receive responses to their requests.
